As technology continues to progress, it isn’t a surprise that a lot of online businesses have started to pop up almost simultaneously. And to create a successful online business, it is important to have a website that is engaging and stands out to the audience.

Of course, not everyone is a pro at creating an effective web design for their website. Some people need a little extra help for this purpose. Due to this, a number of web design companies have also emerged.

How Can A Web Design Agency Help You?

If you notice that your website has very few visitors and cannot attract the type of audience you need to expand your business, it may be due to an outdated layout and design. By taking the help of experts in the field, you can create a web design that doesn’t just catch your visitors’ attention but also encourages them to return to your website more often.

They can make your website more engaging, responsive, and an overall better experience for your audience.

However, with so many web design companies out there, it can be difficult to select which ones will actually help you boost your website’s engagement and which ones are a waste of time. Learning what to expect from a good web design agency can help you choose the best web design agency for your projects.

1.     Consultation Stage

The first step is to get in touch with a web design agency. You need to talk to them and understand whether you can benefit from their service. However, it is important not to treat this as an interview. Instead, it should be considered more of a brainstorming stage where both your ideas will be taken into consideration.

To be able to craft a web design according to your specific needs, the web design agency will need to understand your business and what service or products you offer. In addition to that, they’ll have to learn the type of brand image you are trying to create for yourself. You also need to look at their past portfolio to ensure that they can create designs your customers will find appealing. Look into a few web design agencies before deciding which one suits you best.

2.     How Does it Approach SEO?

SEO or Search Engine Optimisation is an important aspect of any online business. Without SEO, it is almost impossible for a business to thrive. When choosing a web design agency, it is important to look into their approach when it comes to SEO. A good web design agency can leverage their expertise to further improve your website’s SEO and attract even more traffic.

3.     Design Testing

Even after you’ve found the perfect web design agency, it doesn’t mean that they’ll automatically be able to create the best web design for your website on the first try. Remember that this is a process that can take some time.

Make sure that the web design agency you are consulting is open to making adjustments and revisions to the design according to your preference. However, don’t go overboard with revisions, as this could annoy the web designers.

If you think that the design doesn’t work at all, it is better to be upfront and tell them instead of continuously making revisions. They’ll more likely be happy to come up with a new design for you than being stuck in a cycle where neither of you is getting what you want.

4. Knowledge and Methods

When interviewing a web designer, it is important to ask them about their knowledge and methodology when it comes to creating content, as well as the overall strategy of working. If they are unable to provide satisfactory answers or are struggling while trying to explain any of those qualities, it is likely that you’ll have a hard time working with them in the future.

In contrast, if they can quickly and succinctly answer such questions and have a good grasp on the topic, they most likely have a good idea of what they’re doing. The people who can easily explain what they do, how they set goals, and how they operate can methodically work on improving your website and will most likely be easier to work with.

5. Services Beyond Designing

If you’re looking into web design agencies, chances are that they more than just create websites. In fact, they may also create content, run social media marketing campaigns, among other things. All of these are crucial for your web design needs. They may also have a number of packages that you can choose from to get a more holistic approach to create a strong web presence for your company.

If you opt for a solo or freelance web designer, you will likely not have many options aside from the overall look and layout of your web pages. SEO, social media marketing, development, and other such disciplines don’t often come with one designer since these are all different and elaborate aspects of a web page.  A solo freelancer will only make your website look good. At the same time, a web design agency that offers multiple services can help create a strong online presence for your website by working on every aspect.

6. A Strong Portfolio

It is generally a smarter idea to hire web designers that can provide a detailed portfolio of their experience, which should include a variety of designs and a good experience with past clients. This isn’t to say that you should never hire a start-up web designer. New web designers can certainly be talented, but it can also be a huge gamble. Yet, even a new web designer will have some sort of a portfolio created through freelancing or by working on designs for fun. Never hire a web designer who has nothing to show in their portfolio, as you can never have a guarantee on their work.

Keep in mind that portfolios don’t have to be flashy and over the top. In fact, they can just be a collection of links that show what the designer has done in the past and what they are capable of. This can also provide you with an opportunity to start a conversation with the web designer, asking them questions such as why they chose a certain layout for a certain website or what they were trying to achieve with a particular design. A portfolio can tell you more about a designer than you can find out through an interview, and an impressive collection of past work is a good indication to hire them.

7. Are You Philosophically Aligned?

This may seem like a weird question while collaborating with a web designer, but it can be very important. It can be a huge mistake to underestimate the gravity of entering into a working relationship with another company. It is essential to ensure that your philosophy fits with theirs before deciding to work together. Irrespective of how amazing their designs are, you will have a hard time working together if your philosophies don’t align.

To understand whether you share this type of compatibility, it is important to carefully analyse the manifesto or statement of purpose that may be added by the web designer to their website. A thorough conversation with the web design company can give you a good idea of where the two of you stand in this respect.

8.     Warranty On Their Work

Any web design agency worth their salt will be able to provide you with a warranty on their work. They’ll ensure that the website functions exactly as you require based on the original proposal. If not, they will be willing to make the necessary changes.

However, this also means that you need to be clear in your proposal. If you aren’t sure what you and your business needs, they won’t be able to come up with anything that fully satisfies you either. So make sure that you have a proper plan and goal in mind when you approach a web design agency, and ask them if they can provide a warranty to realise that goal.

9. Reasonable Contract

Before you start working with a web design company, you’ll have to sign a contract. As with any other contract, you’ll want to thoroughly read and understand what the contract entails before signing the contract. As soon as you interview a web designer, ask them if you can get a copy of the contract and read it carefully.

This contract should contain all the details about the collaboration. It should stipulate payments, deliverables, revisions, refunds if the work is not up to the mark, contingencies in case of unforeseen problems, and more. It is even better to have a lawyer read through the contract to ensure that you are protected, especially in case your site isn’t made according to your specifications.

10. Budget

Contrary to what a lot of people believe, web designing is not an easy task. Or else, you wouldn’t have the need to hire a web design agency anyway. Therefore, you have to be prepared to pay some good money for this service.

If you are working with a reputable web design company that has already made a good impression in the industry, expect their prices to be even higher. So make sure that you have a budget in advance and know how much you’re willing to pay before approaching any web design agencies.

11. Website Maintenance

If you’re looking to maintain a strong online presence – which you should be if you want to run a successful online business – it is important that you look for a web designer that offers continued service for website maintenance. They will keep your site functioning properly as you continue using it. However, if you’re aware of how to maintain an online presence and have the time and willingness to work on it, you may let this one go.

Either way, it is important to be aware of what you’re expecting after your website is created. More often, both web designer agencies and freelance designers only create your website and are done with their job. Afterwards, it is up to you to run the website however you want. If you don’t have much of an idea about keeping your website running while ranking or search engine, you must look for a web design agency that will offer continued services.


A good web design agency can truly take your online business to the next level. So take some time to do your research before deciding which agency you would like to work with.      

Digital Rescue is one of the web design services in the market. We will help you create an effective design and layout for your website according to your needs and preferences. Contact us now so we can mutually come up with a great web design for your site.